Welcome to the support page!

We can help you with everything that has to do with Unifaun Online, Unifaun PrintServer, Order Linking, printers and labels.

Help

Visit our help page to access online help, guides, example files, etc.

Technical problems

If you are experiencing technical problems, check with your system administrator to rule out the possibility that the problem may be caused by your computer, network or Internet communication.

FAQs

Start by checking whether your question has already been answered in our forum. Log onto Unifaun Online as usual, and select “Forum” from the left-hand menu.
In the forum, you can discuss and find answers to questions about all aspects of Unifaun’s products, carriers, labels, SIS and CMR freight notes, printers, customs documents and other transport and carrier issues.

Support

If you cannot find the solution to your problem, contact Unifaun Support.
Be ready to provide your customer number and company information when you contact us.

Weekdays: 08:00-17:00
E-mail: support@unifaun.com
Tel. +46 31 725 35 50

Tips from the support team

• Support and maintenance of Initzo and AvanzoBas/Pacsoft software will cease on 2010-04-01. We suggest that you switch to one of our future-safe online systems without delay. Go to Unifaun Online or Pacsoft Online to find out more and place your order.
• To order number series, click here.