Runelandhs gets better control of its merchandise with Unifaun Online
January 18, 2013
Runelandhs has been selling equipment and furnishing products to all of Sweden’s companies and municipalities for 40 years, first through catalogue sales and more recently via e-commerce. They have no stock of their own – the products they sell are instead sent directly from suppliers throughout Sweden, Norway and Denmark. To get a better handle on dispatched merchandise, Runelandhs has now invested in the TA system Unifaun Online.
Runelandhs currently has 17 employees at their main offices in Kalmar, a turnover of approximately 130 million, and a substantial daily order intake. Runelandhs uses the Pyramid business system to handle their orders. Now, through integration between Pyramid and the TA system Unifaun Online, they have a very clear method to keep track of their entire goods flow.
One system for both Runelandhs and their suppliers
Order flow is managed so that when a new order comes in, it is handled in Pyramid and then an email sent to the supplier with information on the order. The order information is simultaneously sent via integration from Pyramid automatically over to the TA system Unifaun Online. The supplier can then log in to Unifaun Online via a profile log-in and fill in the number of packages and weight, and then print out a shipping label to put on the packaged merchandise.
“Since we don’t stock any goods ourselves and only receive orders, which we then process and send on to our suppliers, it’s been difficult for us to keep track of where all the sent goods are. That’s why we needed a common system for both us and our suppliers, which we have found in Unifaun Online with its profile log-in function,” says Linda Svensson, who works with aftermarket and logistics for Runelandhs.
The TA system Unifaun Online includes the profile log-in function, which makes it possible for companies with an account in Unifaun Online Plus to issue an unlimited number of profile log-ins. The owner of the account can then choose what those who are given profile log-ins can see and use the system for. In the case of Runelandhs, over 70 different profile log-ins are used for their suppliers.
“The biggest challenge for us has been to get all of our different suppliers to begin using Unifaun Online when they send their goods. It’s always difficult to implement a new system and change routines for people who have previously been using several different systems. But since Unifaun Online is a fairly simple and user-friendly system, the whole process has exceeded our expectations. We now have a common system, our suppliers are happy, and we can keep better track of all our goods flow,” continues Linda.
Runelandhs is a mail order company that has been selling equipment and furnishing products to all of Sweden’s companies and municipalities for 40 years, first through catalogue sales and more recently via e-commerce. With 40 years of experience, they’ve learned to adapt their product range to their customer’s needs. Their vision is to have the broadest and deepest range for their target groups and lead the market in service, delivery reliability and availability. They are headquartered in Kalmar, with suppliers throughout Sweden, Norway and Denmark. (www.runelandhs.se)