5.11 Tactical takes the shopping experience to the next level by choosing Unifaun DeliveryCheckout
October 19, 2020
5.11 Tactical is one of the strongest global brands for tactical clothing and related equipment. Its key customers are, among others, police, military and customers within the security industry, but there is also strong growth within other target groups that appreciate high quality and good functionality for an active lifestyle.
The company has a reputation for innovative design by creating clothing and related equipment for life’s most demanding situations, through which it stays true to its motto, “Always Be Ready”.
As a result of the growth, there are increasing demands to be able to deliver goods quickly and with precision. Its customers also set high demands on the delivery experience. 5.11 Tactical has therefore chosen to invest in Unifaun DeliveryCheckout to allow the smooth introduction of the delivery options its customers want, directly at the checkout.
“Our customers set high demands on our products, which are sometimes of life-saving importance. That’s why we consider it a matter of course to have the capacity to maintain very high service levels to our customers. The implementation of Unifaun DeliveryCheckout as part of our checkout is an excellent way for us to give our customers freedom of choice”, says Hans Holmgren, Operations Manager EMEA at 5.11 Tactical.
5.11 Tactical uses Unifaun Online to process the deliveries. The company also has an active collaboration with DSV Solutions, which handles warehousing, picking and packing. Unifaun DeliveryCheckout is currently in use in the Swedish checkout, and the plan is to start using it in all European checkouts during 2021.
“We are very proud to be able to support 5.11 Tactical in its high ambitions to deliver its tactical clothing and related equipment by means of an elevated and stable delivery experience. Their entire logistics chain is exactly what they are themselves, ‘Lean and mean’”, says Rikard Jonsson, who is responsible for the account at Unifaun.
Rikard Jonsson, Account Manager, Unifaun
+46 72 710 80 74
Hans Holmgren, Operations Manager EMEA, 511.Tactical
+46 40 467388