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Family-operated Hästens was founded in 1852. Today, it is the fifth and sixth generation of the same family that work here and ensure that the beds have the same quality as they always have. Producing a Hästens bed is a skilled trade, because no machines are used and everything is done by hand in natural materials only. A Hästens bed is constructed of wool, linen and horsehair, which is good for comfort and moisture and the wooden frame is made of Swedish timber from the north. For Hästens, it is essential that the bed is and has always been a Swedish product.

Hästens launched the famous blue check pattern in 1978, a trade mark that is celebrating its 40th anniversary.  The blue check pattern is now available in 38 countries around the world with 15 in-house retail shops, including 5 on Manhattan.

Many flows require smooth integration

‘Unifaun is a very simple system, because we have integration with SAP, the information is already predefined from our order that we create in SAP, so we basically just have to attach a couple of documents for an export.’ Carina Johansson, Distribution Manager, Hästens

All of Hästens shipments are now booked in Unifaun TMS. Previously, a simpler system for transport management was used, but there was no good link to the SAP business system, which meant a lot of information had to be written multiple times over and it became a lot of manual correction work. When Hästens heard that Unifaun was easy and that there was good integration with SAP, they switched systems.

The coupling between Unifaun and SAP that Hästens now uses makes it so that all information written in the business system is sent over to Unifaun automatically. Details about the tracking number, weight, volume, etc. are directly accessible, which makes it easy to produce consignment notes and labels.

Hästens has several flows for their logistics, both inbound and outbound. The main office and production are located in Köping and Hästens’ warehouse is located in Borås. This is because there is no room in Köping and Borås has a good location to ship goods globally. The process provides that raw materials are sent to Köping where the beds are produced before they are sent to Borås, whereas all finished materials are sent directly to Borås. All accessories also go directly to Borås, where the order is then picked before being shipped onwards. A so-called ‘milk run’ goes daily from Köping to Borås and is also booked via Unifan to enable a follow-up.

To make the process smoother, certain carriers have their own dedicated login to Hästens Unifan account and can even go in and book shipments. This way, they also have control over the incoming bookings and can go in and double-check to see what is on the way.

Measures shipping precision and gains new insights with unifaun analytics

‘Johan at Unifaun has been very perceptive in consideration of what we were looking for.’

When Unifaun launched the Unifaun Analytics tool, Hästens was an early adopter. They wanted to be able to measure shipping precision first and foremost by comparing the status that the carriers sent in with the routes and lead times agreed upon.

With several different carriers for shipments in Sweden, Europe and around the world, there is a lot of statistical data to follow up, which Hästens can do now in Unifaun Analytics, e.g. which carriers are used, how they are used and for what. It also reveals how good the carriers are at providing feedback, which has been shown to vary greatly.

‘We are in an ongoing process with our European carriers where we follow the transport from departure to delivery. Thanks to Analytics, we can now see and track this information easily,’ concluded Carina Johansson