DSV Control Tower Logistics is a part of DSV Air&Sea Sweden (1,2 billion SEK turnover) and works as a 4PL logistics provider and control tower for all transport modes for Swedish and semi global customers. DSV Control Tower Logistics is an independent organization within DSV, that help DSV customers to build and run comprehensive supply chain solutions for clients. To be able to do this in an effective way DSV Control Tower Logistics needs a flexible Transport Management System with possibility to book DSV shipments but also shipment from other logistic providers, a so called non-stop shop.
“We have worked with many different Transport Management Systems but my experience with Unifaun is that it is a premium product. With Unifaun you get a really good product that is very connected and always updated with new carriers and the changes the carriers make”, says Frédh Segerblad, General Manager Control Tower Logistics at DSV – Global Transport and Logistics.
Unifaun has together with DSV Control Tower Logistics built a perfect solution for advanced, tailor-made transport management that suits both big and small setups. The solution gives both DSV Control Tower Logistics and their customers the possibility to book, track, follow up and make changes depending on the needs in each supply chain solution.
“It is important to us with a partner that understands our needs. We sometimes have special demands from our customers and have challenged the system many times. Unifaun has always understood how our customers operate on the market and been able to make the necessary changes that will add value to our customers”, Frédh Segerblad continues.
The Unifaun solution makes it possible for DSV Control Tower Logistics with relatively few personnel, to monitor and manage complicated setups. In addition to this, DSV can always pick the perfect logistics provider for the customers depending on the customer’s needs.
“We have a long collaboration together. One of the things I appreciate most with Unifaun is that you always listen to our feedback and ideas. We can lift crazy and creative ideas and you go to the drawing table and bring us a solution. That is a great strength of yours”, concludes Frédh Segerblad, General Manager Control Tower Logistics at DSV – Global Transport and Logistics.