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August 11, 2020
3 minutes

Choosing a Delivery Management system

To book transport with larger carriers, you usually need to use some type of Delivery Management system, also known as a Transport Administration (TA) system. Many carriers have their own system that they allow their customers to use to book transport with them. Examples of such systems are Pacsoft Online and DHL Multishipping, which Unifaun supplies to Postnord and DHL respectively. On the other hand, if you want to book with different carriers and choose a carrier on price and other criteria, it is a good idea to use a stand-alone system, such as Unifaun Online. Then you have all the information collected in one place and you do not need to switch systems when you switch carriers.

What should you consider when choosing a Delivery Managementsystem?

The various Delivery Management systems available basically have similar functionality to each other. On the other hand, the development opportunities can vary greatly from system to system. The basic functionality in a Delivery Management system consists of booking shipments and printing relevant shipping labels as well as other documentation. Immediately above basic functionality are follow-up options that provide you with even better control over your shipments. For example, this may include different options for notifications to the receiver, tools for creating reports and for the facility to analyse the transport flows, returns management, etc.

When you are faced with choosing a system, it is advisable to think through your requirements for managing shipments. It is also advisable to build up an idea of the carriers you want to work with, and which of their services suit your sales, as well as your estimated number of shipments per day, and your delivery requirements to your customers. Once you have this information, you will make choosing easier.

The benefits of integrating your Delivery Management system and Business/E-commercesystem.

One important aspect in choosing a Delivery Management system is to determine whether it has support for integration with your e-commerce system or business system. And then to determine whether that integration meets your requirements. With integration, your systems will be interconnected. Among other things, this means that information is transferred between the systems automatically. Integration between the systems can save you a lot of time as you will not need to enter the same information multiple times. It also allows your company to grow through being able to handle larger order volumes, when logistics management becomes smoother and takes less time.

The more shipments you have, the more you will save from integration in terms of time, money and reduced risk of errors. But even with a few shipments, work on transport management is simplified, allowing more time to be spent on the company’s core idea. At Unifaun, there clear evidence of an increasing trend in the demand for integration, even among customers with only a few shipments per month. For most companies, time is the most valuable asset, and something that is often in short supply. A lot of companies that lack integration with their Delivery Management system spend several hours per week on the booking and administration of their shipments. These are hours that all companies profit from spending on other things.

Read more about Unifaun’s Delivery Management system here.